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Homewarm by Energy Management Systems is an expansion of our popular Homecare scheme that hundreds of our customers have been benefiting from since it’s inception 8 years ago. The original plan was to give homeowners and landlords an easy way to spread the cost of the essential maintenance of their boilers and plumbing systems, and with our new Homewarm plan we’ve made it even easier for you to spread the cost of all important servicing and repairs.

Let us take you through the levels of care that we can provide, at a price to suit every pocket.

Our Packages

Our basic cover enables you to spread the cost of your boiler service over the year for just £7.99 per month. This includes the cost of a new nozzle in oil boilers, and a landlords safety certificate if it’s a rental property.

What is Covered?
Oil
Annual Oil Boiler service and Nozzle replacement

Gas
Annual Gas Boiler service, Landlord Certificate if applicable

What is Not Covered on Basic Cover?
Response with 24hrs
Gas / Oil Boiler Repairs labour or parts

Basic Plus takes things up a level, covering you for any callouts to boiler faults, and the time taken to rectify- all that you pay for are the parts. Protect yourself from high labour and callout charges for £11.99 per month.

What is Covered?
Oil
Annual Oil Boiler service and Nozzle replacement
Response within 24 hours
Labour charges

Gas
Annual Gas Boiler service, Landlord Certificate if applicable
Response within 24 hours
Labour charges

What is Not Covered on Basic Plus Cover?
Gas / Oil Boiler Parts

Our Standard package really is the gold standard for boiler maintenance schemes- and for just £14.99 per month with no hidden costs

Everything your boiler needs for it’s reliable running- a service, nozzle, landlords certificate plus all callouts and labour to your boiler including parts!

A major part of your boiler typically fails the week before Xmas?- not a problem- and it won’t cost you a penny.

The only question is can you afford not to?!

What is Covered?
Response within 24hrs
Gas / Oil Boiler Repairs including labour and parts. (up to 40KW capacity)
Free Annual Service.

What is Not Covered on Standard Cover?
Boilers over 12 year old or beyond economical repair.
Removing sludge or hard-water scale from the boiler.
The cost of repairs needed due to system design faults unless it is our mistake.
Damage caused by you or other persons.
Consequential loss.
Normal insured risks.
The cost of repairs caused by freezing, subsidence, structural repairs, explosion, fire, lightening, accident, flood or storm.
The cost of damage caused by the utility companies e.g. Gas, Electricity or Water.
Improvement works needed to bring the boiler or system to current standards.
Replacing or repairing decorative or other parts which do not affect how the system works.
Resetting controls.
Replacement of oil tanks
Routine topping up of boiler pressure.
Beyond economical repair – above 20% of cost of new boiler

Contact us to arrange a free survey of your system to ensure it can be covered

The Super package extends your cover throughout your entire heating system-

This includes circulating pumps, motorised valves, programmers and thermostats, your hot water system, exposed pipework.

What is Covered?
Response within 24hrs.
Gas & Oil Boiler Repairs including parts & labour (up to 40KW capacity).
Labour and parts if your system breaks down.
Central Heating System, Inc. Pump, Radiator valves, Pipework, Control valves.
Time Clocks, Programmers & Room Stats.
Repairs to accessible pipework after the meter / oil tank • Repairs only to hot water cylinders and immersion heaters.
Free Annual Service.

What is Not Covered on Super Cover?
Boilers over 12 year old or beyond economical repair.
Removing sludge or hard-water scale from the boiler or system.
Repairing or replacing parts of your central heating system and controls that are specifically designed for piped underfloor heating.
The cost of repairs needed due to design faults unless it is our mistake.
Damage caused by you or other persons.
Consequential loss.
Normal insured risks.
The cost of repairs caused by freezing, subsidence, structural repairs, explosion, fire, lightening, accident, flood or storm.
The cost of damage caused by the utility companies e.g. Gas, Electricity or Water.
Improvement works needed to bring the boiler or system to current standards.
Replacing or repairing decorative or other parts which do not affect how the system works.
Resetting controls.
Removing asbestos associated with repairing the appliance or system.
Repairing any damage or redecoration due to system alteration
Repairing or replacing any lead or steel pipes.
Replacement of hot water cylinder, radiators and oil tanks.
Routine topping up of boiler pressure.
Beyond economical repair – above 20% of cost of new boiler

Contact us to arrange a free survey of your system to ensure it can be covered

Wave your maintenance worries goodbye! With our Homewarm Ultra package big bills can be a thing of the past- with our Ultra package your covered for all the plumbing in your home- dripping taps, overflowing storage tanks, and waste pipes.

Put your feet up, EMS Homewarm Ultra has it all covered!

What is Covered?
Response within 24hrs
Gas & Oil Boiler Repairs including parts & labour (up to 40KW capacity).
Central Heating System, inc Pump, Radiator valves, Pipework, Control valves.
Time Clocks, Programmers And Room Stats.
Repairs to gas pipework after the meter.
Repairs only to hot water cylinders and immersion heaters.
Annual Service.
Hot and cold water pipes from the internal mains stopcock.
Replacing washers in taps.
Cold water storage tank.
Leaking over flow pipes.
Standard ball valves and toilet siphon.
Pipes after internal stop tap that have burst as a result of cold weather.
Waste pipes from sinks and baths.

What is Not Covered on Ultra Cover?
Replacing taps
Repairing or replacing the mains cold water stopcock, water softeners, shower pumps and mixer valves, combined overflow and pop up waste mechanism, mechanical pumps, water filters, swimming pools, decorative garden features, rainwater pipes and guttering, macerators and electrical units for toilets.
Repairing or unblocking external drains.
Routine topping up of boiler pressure.
Beyond economical repair – above 20% of cost of new boiler
Items listed as not covered under Boiler and Central Heating System Cover as above.

Contact us to arrange a free survey of your system to ensure it can be covered

About Our Packages

In one word? Experience.

We have decades of experience in the service and maintenance of boilers, and we take our job very seriously. Our engineers are fully qualified to Gas safe and Oftec standards and have been trained by us to do the job right. That’s why for the last 27years we’ve been chosen to be the accredited service partner of Worcester Bosch -one the most trusted names in home heating- on the Isle of Man.

If you are one of our existing customers, just call us on 613210 and we can get you signed up to one of our packages today.

For new customers, we will arrange to service your boiler at a discounted introductory rate, informing you of any problems that we find, and once we’re happy your system is in good health you too can join the EMS Homewarm club- and the peace of mind that comes with it.

For all makes and model of boiler, gas and oil, EMS Homewarm has a package to suit you. Ring 613210 and sign up today! – Your boiler will love you for it!

Interested in Homewarm?